Car Rental FAQ
Everything you need to know before renting a car with Casanova Car Rental in Abu Dhabi. Can't find your answer? Message us on WhatsApp and we'll help right away.
General Questions
You can book directly through our website by choosing a car and rental dates, or simply message our team on WhatsApp and we will confirm your booking within minutes.
Yes, we offer vehicle delivery and pickup across Abu Dhabi. Your car can typically be ready at your location within 10 minutes of confirmation.
We offer daily, weekly, monthly and long-term rental plans, so you can choose whatever fits your trip or your budget.
Documents & Eligibility
UAE residents need a valid UAE driving license and Emirates ID. Tourists need a passport, valid entry visa, home country driving license, and an International Driving Permit (IDP) if required for their nationality.
The minimum age is 21 years old for standard vehicles and 25 years old for premium and luxury vehicles.
Yes, additional drivers can be added to the rental agreement. They must meet the same age and license requirements and submit the same documents as the main driver.
Payments & Deposit
Yes, a refundable security deposit is held on your card at pickup. It is fully released after the vehicle is returned in its original condition.
We accept major credit and debit cards. Please speak to our team in advance if you would prefer an alternative payment method.
No. All charges, including insurance and any optional add-ons, are confirmed with you clearly before you sign the rental agreement.
During Your Rental
Yes, every rental includes comprehensive insurance coverage as standard, with no hidden fees added later.
All vehicles are handed over with a full tank and should be returned with a full tank at the end of the rental period.
Extensions are free of charge, subject to vehicle availability. For cancellations, please contact our team as early as possible so we can assist you.
Our team provides prompt roadside assistance and, if needed, will arrange a replacement vehicle so your plans are not interrupted.
Found The Car You Love?
Reach out to our team directly and we will help you book your perfect ride.
