Privacy Policy

Last Updated: August 2, 2026

At Casanova Car Rental, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

Information We Collect

When you book a vehicle, contact us, or use our website, we may collect personal details such as your name, email address, phone number, driving license information, and payment details. We also automatically collect certain technical information, including your IP address, browser type, and pages visited, to help us improve our services.

How We Use Your Information

We use the information we collect to process bookings, verify your identity, communicate with you about your reservation, provide customer support, and improve our website and services. We may also use your contact details to send you promotional offers, which you can opt out of at any time.

Sharing Your Information

We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors and insurance providers, and only to the extent necessary for them to perform their services.

Cookies & Tracking

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control or disable cookies through your browser settings, though this may affect certain features of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or request deletion of your personal information held by us. You may also object to or restrict certain processing of your data. To exercise any of these rights, please contact us using the details below.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page along with an updated revision date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at hello@casanova.ae or call +971 2 4466600.